I've been pushing for the Bitcoin Stack-Exchange as our main user/merchant support site: I think the Stack Exchange format is ideal, since the acceptable/unacceptable topics are defined in advance, and it has a good user moderation/reputation system. The site will be for technical and conceptual questions only, no politics or philosophy, and obviously no buying and selling. This makes it unattractive to the kooks and hucksters, and therefore unattractive to the trolls as well. At the time of this writing, we still need 64 more people to commit to using the site before it will launch, 48 of which need to be established Stack Exchange users. At the rate we've been going, the site should be up around the end of August. I'd like to make it happen before then, so please join up!